Outsourcing CRM Case studies and best practices focused on customer relationship management.
Customer Service Group Resource for customer service, call center and helpdesk professionals.
destinationCRM.com Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
eCRMGuide Customer relationship management and e-business news.
CRM & SFA Best Practices Features articles about using and setting up customer relationship management and sales force automation solutions.
CRM Blog News and commentary on CRM topics, including software and implementation.
CRM Event Resource featuring weekly updated news and event schedules.
CRM Today Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
CRMDirectory.com News, products, and tutorials for those interested in customer relationship management.
CSM Journal, advice and information for customer service professionals.
Customer Service Point Articles on customer support and related subjects as CRM, best practices, tools, books, quotes and skills.
